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Contact Century Bank!

For immediate assistance, contact our Customer Service Center , or email support@icenturyfamilyss.com. Our Customer Service Center is open Monday through Friday from 7 AM - 9 PM and Saturday from 8 AM - 2 PM. Please use this link to send confidential information:

Frequently asked questions

Q: What is my Century Bank Routing number?

A: Century Bank's Routing Number is 011301390.

Q: How can I opt out of bounce protection?

A: If you wish to opt out of the Bounce Protection Service for your checking account, you may do so by using any of the following methods:

  • Call our Customer Service Center at (866) 823-6887
  • Visit one of our conveniently located branches.
  • Complete this form.
  • You can simply fill out this "Contact Us" form and let us know that you would like to opt out.Please note that any previous opt out will remain in effect until you notify us otherwise in writing.
Q: How can I order more checks?

A: The easiest way is to order your checks online by clicking here.

Q: What should I do if I forget my password?

A: Click here to use our password self-reset option, contact us using

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